When it comes offering a complete messaging solution, we believe in delivering more than just software solutions. We believe in giving our customers complete peace of mind when it comes to the functioning of their mission critical e-mail systems.

We provide this through a strict service level agreement that lays a norm for our performance. As a measure of our confidence, we provide on request a signed Service Level Agreement which guarantees our server uptimes. Server stays up, you pay us. Server goes down, we pay you.

As a customer, it is your privilege to ask for a signed Service Level Agreement from us. The core of this agreement will be to provide a 99.5% server uptime. It also lays down norms for troubleshooting and response turnaround times.

Download our Service Level Agreement document to see for yourself the stringent guarantees that we provide. For more information, write to us at services@qlc.in.