At QLC we want to help take care of all your communication requirements so that you can take care of your business. In order to do this we have taken a step in the QuEST (QLC’s Excellence in Service through Technology) initiative by bringing you QuEST EDGE.
QuEST EDGE ensures that our products deliver top notch results on all that we promise. We believe in providing a powerful combination of proactive monitoring along with specific query resolution to ensure smooth functionality. In order to enhance your business productivity levels it is imperative that your communication services are managed efficiently. Through our various subscription based plans, we ensure that you get consistent benefits of regular service, onsite expert assistance, telephonic support and email support.
You can subscribe to any of the following plans to avail of expert assistance.
| Service Offered | Telephonic Plan | Silver Plan | Gold Plan | Visit |
|---|---|---|---|---|
| Phone Support | Yes | Yes | Yes | Yes |
| Email Support | Yes | Yes | Yes | Yes |
| No. of Onsite Visit | NA | 3/annum | 5/annum | NA |
| Notification for Visit | NA | 24 hrs | 24 hrs | 24 hrs |
| Service Availability | All Working Days | All Working Days | All Working Days | All Working Days |
| Timings | 10 am – 7 pm | 10 am – 7 pm | 10 am – 7 pm | 10 am – 7 pm |
| Validity | 1 Year | 1 Year | 1 Year | NA |
For support related query contact us.